Keep citizens up to date with a custom portal page that gives them instant access to city news, events, and more. It also allows them to easily submit and review requests online.
Novo Solutions municipal software gives citizens and staff around-the-clock access to the information they need, including a fully searchable knowledge base and communication portal.
Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.
With our versatile municipal software, requests can be managed from anywhere, any time. Built-in work flows automatically route requests based on category, or other criteria, saving time and reducing correspondence. From taking care of maintenance requests to keeping citizens happy, Novo Solutions has the software to fit your needs.
Issues that have been Geo-tagged allow staff to respond to requests more quickly.
The CityCares Mobile app is integrated with the ShareNet Work Order Management solution for a full, turn key solution.