Quickly learn and begin tracking, sharing and reporting on information in more productive ways
Enable citizens to submit requests and receive notifications upon completion
Auto route requests to departments, automate notifications and create approval tasks
Track work order costs with related parts and labor hours, track Emergency related costs
Report on maintenance history, future cost projections, staff performance and more
Send information automatically back and forth between systems to increase efficiency
View and update service requests, work orders, assets and job procedures while in the field
Limit what each department and user can do and the information they can access in the system
Keep citizens up to date with a custom portal page that gives them instant access to city news, events, and more. It also allows them to easily submit and review requests online.
Novo Solutions municipal software gives citizens and staff around-the-clock access to the information they need, including a fully searchable knowledge base and communication portal.
Collect, organize and manage all request submissions through the web portal, mobile app, emails, calls or other systems you have in place.
With our versatile municipal software, requests can be managed from anywhere, any time. Built-in work flows automatically route requests based on category, or other criteria, saving time and reducing correspondence. From taking care of maintenance requests to keeping citizens happy, Novo Solutions has the software to fit your needs.
Create, access and update assets and work orders with our turn-key, cloud based asset management software.
Local governments maintain capital-intensive assets, to reduce costs, it’s crucial to focus on asset maintenance and repairs, as well as tracking with regular assessments. Our adaptable municipal software will simplify how you organize, utilize and maintain assets, and manage work orders.
Make repairs faster by tagging assets and work orders with their exact location and seeing them on a map.
Municipal software with advanced geo location capabilities helps you manage, maintain and deploy your assets more effectively. It tracks spending and provides informative reports to keep costs down and work running smoothly.